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Administration via the Web
Connect to
https://npomail.electricembers.net/admin and log in as
postmaster@your-domain.org
Creating mailboxes
- Log in to the Admin page
- Choose [Add Mailbox]
- Enter the username, password, real name, and set their quota. Then click the
[Add Mailbox] button at the bottom. The page comes back with a success message, ready to add another.
It will take up to 5 minutes for the account to come to life and begin
receiving mail. Of course, the user's email program will also have to be
set up with the proper settings.
Deleting mailboxes
- Log in to the Admin page
- Choose [Overview] and then click your domain name.
- Find the account you want to remove and click [del] all the way on the right. You will be asked for confirmation.
Forwarding
To temporarily forward someone's mail, you can have the user
handle it themselves through Webmail: http://mail.your-domain.org
(Settings --> Filters, or Options --> Forwarding and vacation
message in the old webmail), or you can:
- Log in to the Admin page
- Under ::Mailboxes find the account you want and click [Alias] (to the right)
- Replace the To: field with the destination address you want. You can have multiple destination addresses, one per line.
- Click the [Edit Alias] button to finish.
To permanently forward mail, if the user will never need a real mailbox,
you should use Add Alias rather than create a real mailbox. If you're
redirecting the mail of a departed user, you should first delete their
mailbox and then create a new Alias for their address pointing
to the new recipient.
Aliases
Aliases are not full mailboxes, but simply addresses that
point to other addresses. You might use aliases to receive mail for
different forms of an address (like firstname@
and firstname.lastname@) all to one real mailbox,
or to add "role addresses" like info@ or jobs@.
Aliases can also be used to forward mail to an email account
hosted elsewhere, minimizing how many real mailboxes you need.
- Log in to the Admin page
- Click [Add Alias]
- Enter the alias and the address it should go to.
- Click the [Add Alias] button.
If you want an alias to deliver to multiple addresses, go to [Overview]
find it in the ::Alias section and click
edit. Add each additional destination address on its own line,
and click the [Edit Alias] button.
Passwords
It is not possible to retrieve a user's password if it is unknown,
because it is encrypted. If a password is forgotten, you must simply set a new one.
- Log in to the Admin page
- Choose [Overview] and then click the domain name.
- Find the account you want and click [edit].
- Enter a new password (twice) and hit the [Edit Mailbox] button.
Password changes can also be made by the users themselves (unless the
current passsword is lost), through Webmail:
http://mail.your-domain.org. (Settings --> Password, or Options --> Change password in the old webmail)
[SPAM] and [VIRUS] messages
Our NPOShield system tags likely spam messages
with the subject [SPAM], and quarantines viral attachments and tags
infected messages with [VIRUS]. These messages are then automatically
filtered into folders named Spam and Virus on the server,
where users can view them via Webmail or an IMAP client (not POP).
Messages in these folders, as in the Trash, will be automatically purged
after 14 days.
Other questions
Other functions that are primarily of interest at the user account-level
are described in the user guide. If you
have admin-level questions that aren't answered here, please contact us!
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