Electric Embers
EE Support:
NPOShield
NPOShield
    Users
    Administrators

NPOMail
    Users
    Administrators

NPOGroups
    Subscribers
    Administrators

Web hosting
    Basic Email
    DNS

FAQ

NPOShield provides email security for your organization. By receiving all mail for your domain, filtering out the bad stuff, and passing the cleaner mail on to you, we provide a shield for email against hackers and spammers. You keep on using your existing mail system, only without all the spam and viruses!

  • We scan your messages for spam characteristics using a combination of greylisting, Bayesian statistical methods, header and body pattern matching, DNS realtime blacklists, optical character recognition, and reports from humans and mail servers who have seen copies of your spam messages before. Most spam is blocked right at the front door for not behaving like standard Internet email. Definite, unambiguous spam is deleted. The remaining probable spam is tagged with [SPAM] in the subject line and delivered to your server, where you can set up automatic filtering server-wide or per-user. For every 1000 incoming spams, we estimate that 937 are blocked, 52 deleted, and 10 tagged, leaving 1 message which ends up in your inbox. NPOShield's false-positive rate (real mail tagged as spam) is far less than 0.1%, virtually all of which is commercial mail or spam-like newsletters.

  • We scan your messages for viruses and clean them before the messages ever reach your mail server or your users's computers, providing an extra layer of virus protection. If viruses are found, the viral attachments are quarantined and the message is tagged with [VIRUS] in the subject. Only the clean message is delivered to your server, where it can be accessed by the recipient just like normal.

  • In cases where email becomes abusive or intrusive, we can easily and quickly block messages from selected senders or servers or to selected recipients

Without NPOShield: users recieve spam, viruses, abusive mail and ordinary non-malicious mail directly at your mail server.

With NPOShield: spam is tagged, viruses cleaned, and abuse blocked before the mail ever reaches your organization. Ordinary mail gets through untouched.

As an added benefit, using NPOShield also introduces healthy redundancy into your email system: When your mail server or its Internet access stops working, NPOShield receives your mail and queues it until your server comes back up and is ready to receive messages again.

For details see the NPOShield Users Guide or NPOShield Administrators Guide.



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